E-Commerce Times

E-Commerce Times

• Intel's New Xeon CPUs: The Next Stage in the x86 Revolution
  The x86 data center revolution has been a tale of industry standard upward mobility pressuring and displacing traditional systems. In essence, continually evolving x86-based systems and complementary technologies -- particularly virtualization, memory and I/O -- have provided hardware vendors the means to develop systems capable of challenging and beating traditional enterprise server platforms.
  
  
  
  
  
• The Joy of IP Address-Mapping
  Personalization sits at the very heart of marketing performance improvement in B2B as well as in B2C companies. The latter camp has made enormous strides in recent years in being able to present customers and prospects with relevant content, offers, recommendations, and other types of messages via online channels, including the company website, in an automated and systematic fashion.
  
  
  
• Facebook's Balloon May Have Sprung a Leak
  No one could accuse Facebook of having beginner's luck on Wall Street. The company's initial public offering on Friday was delayed by two hours due to a glitch in Nasdaq's trading system, prompting many traders to cancel orders because they were not sure of the stock's price. The day, in general, was arguably a disappointment for the social media giant, with its per share price ending only slightly above the $38 starting price.
  
  
  
  
  
• Cable ISPs Form Fellowship of the WiFi
  Five major cable service providers in the United States are teaming up to allow their high-speed Internet customers access each other's metro WiFi networks. The five are Bright House Networks, Cablevision, Comcast, Cox Communications and Time Warner Cable. The agreement will create a chain of more than 50,000 hotspots.
  
  
  
  
  
• Yahoo Cashes Out of Alibaba
  Yahoo will sell half its stake in Chinese e-commerce heavyweight Alibaba back to the company for about $7.1 billion, setting in motion a deal that will send cash toward Yahoo shareholders. The deal will take place in multiple stages. First, Alibaba will purchase about 20 percent of Yahoo's stake in the company.
  
  
  
  
  
• Silverpop Gives SMBs More Social Media Pull
  Silverpop has been on the vanguard of old-school digital marketing providers -- that is, email marketing firms -- embracing social media. The company has released a slew of products designed to integrate the two disciplines. Given that history, it is difficult to imagine a subsector or market constituency that it missed in its earlier product rollouts, but apparently Silverpop has found one, and it has set out to rectify the omission.
  
  
  
• The Networked Economy
  Mediafly is a startup company that delivers cloud-based applications for content management and distribution on mobile devices for Fortune 500 companies. Through the Ariba Network, Mediafly gained insight and control over its cash flow and found new means of managing capital and in aiding its ability to support ongoing operations, as well as to drive future growth.
  
  
  
  
  
• Global E-Commerce: Unique Capabilities Required
  Over the next few years, the growth in online retail sales in markets such as Western Europe, Asia Pacific and Latin America is expected to outpace U.S. growth. Given this increase in cross-border e-commerce, many retailers are rushing to reach new markets. However, the unique circumstances of international shipping call for unique systems and process capabilities.
  
  
  
  
  
• FB, Day 1: Massive Volume, Meek Gain
  For all the anticipation leading up to Facebook's initial public offering, opinions about how it performed are decidedly mixed. Clearly, though, the market didn't think the stock, which started at $38 per unit, was a grand bargain: Facebook ended trading on Friday just a few cents over its opening price.
  
  
  
  
  
• Class Action Suit Looks to Squeeze Facebook for $15B
  As Facebook launched its IPO on Friday, it was hit with yet another class action lawsuit over its practice of tracking of users even after they had logged out of its website. The amended consolidated class action complaint was filed by Stewarts Law in a San Jose, Calif., federal court.
  
  
  
  
  
• Galaxy S III's Wild Pre-Sale Numbers: Should Apple Start Sweating?
  Samsung overtook Nokia to become the world's top cellular phone maker earlier this year, shipping more than 92 million handsets in the first quarter. The company's Galaxy S II smartphone had stellar sales, reaching 20 million. The third time might be more than the charm -- it could be big on an intergalactic scale, with some 9 million pre-orders reportedly placed for the upcoming Galaxy S III, which will debut in Europe on May 29.
  
  
  
  
  
• Facebook's Gettin' Down on Friday
  Wearing his trademark hoodie, Facebook CEO Mark Zuckerberg virtually rang Nasdaq's opening bell from Silicon Valley this morning to kick off the start of what will be a very interesting Friday. This is, of course, Facebook IPO day -- the long-awaited and eagerly anticipated initial public offering of the social media giant.
  
  
  
  
  
• Painful Reinvention Could Decimate HP Workforce
  HP is planning significant layoffs with the aim of increasing efficiency and focusing on new products, according to a recent report citing an anonymous source. The company could lay off more than 30,000 workers, or nearly 10 percent of the company's total workforce of 324,000. The large-scale cuts are reportedly part of CEO Meg Whitman's effort to rebuild the company.
  
  
  
  
  
• NetSuite, Transportation and the Internet of Things
  This spring has seen a raft of software company events and announcements, and they've been good meetings full of real news and important new developments. It is as if these companies bided their time during the worst of the recession, building new product, thinking about the future and how customers will use their technologies.
  
  
  
  
  
• Broadband Boom: Changing Entertainment, Changing Behaviors
  In the U.S. market, the percentage of broadband households owning and connecting at least one product besides PCs to the Internet has increased 45 percent between 2010 and 2011. Today, approximately 40 percent of all U.S. broadband households own at least one Internet-connected device, with game consoles accounting for 75 percent of these products.
  
  
  
  
  
• Twitter Takes Privacy High Road
  Twitter has made an important overture to privacy advocates: It is giving users the ability to opt out of being tracked on the service by enabling the Do Not Track feature in the Firefox browser. Ed Felten, chief technology officer for the Federal Trade Commission, broke the news at an industry event Thursday morning in New York. The company later confirmed it in a message on Twitter.
  
  
  
  
  
• Pinterest: $1.5B Worth of Virtual Push Pins
  The image-based social networking site Pinterest has raised $100 million in a financing round, and this brings the value of the company to around $1.5 billion, an unnamed source told All Things D. Rakuten, one of Japan's biggest online retail operators, led the round of financing. It was joined by a group of investors including venture-capital firms FirstMark Capital, Bessemer Venture Partners and Andreessen Horowitz.
  
  
  
  
  
• Verizon Nixes Unlimited Data Grandfather Clause
  Verizon will reveal a new shared data policy this summer and end its unlimited data option, according to CFO Fran Shammo. Currently, the company allows customers who had a $30-per-month unlimited data plan before Verizon's switch to tiered plans last July to keep their unlimited plans when they upgrade their phones to LTE devices. That option will soon be eliminated.
  
  
  
  
  
• Google's Knowledge Graph Answers Questions Searchers Haven't Yet Asked
  Google is extensively updating its search function with the rollout of a new Knowledge Graph. The heart of the Knowledge Graph is a database Google has compiled, via its own research and through its acquisition of MetaWeb Technologies, of 500 million people, places, things and points of history.
  
  
  
  
  
• Why iPad Dominance Is a Lock for the Rest of 2012
  There's always a danger of reading analysis by others that matches your own personal experience and then simply using it to build up the foundation of what you know and believe. But hey, danger can spike adrenaline, and I like adrenaline, so check this out: Information technology research firm Gartner released a report about its worldwide tablet sales projections for 2012.
  
  
  
  
  
• People, Processes and Standout Service Experiences
  Customer service is a crucial part of the customer experience. That seems immediately obvious. And customer experience is the big buzzword right now, so companies are going bonkers revamping their customer service operations. Right? Would that it were so. Almost paradoxically, many businesses are still stuck in the mode of tweaking with utterly defective customer service processes.
  
  
  
  
  
• What's Next for RIM?
  RIM execs have invited me to dinner for an off-the-record discussion. I have asked a truckload of questions about them over the last few years here in this column and in media stories. Let me ask you: What are the big questions I should ask them now? What do you want to know about RIM? When it comes to RIM, the big question I want to start with is, how will it turn the ship around?
  
  
  
  
  
• GM Steers Away From Facebook
  General Motors plans to stop advertising on Facebook because the ad campaigns are not paying off in any measurable way. At $10 million, the company's ad spend on Facebook is relatively small. The reaction to GM's decision, however, has been disproportionately big. The timing of the news, of course, has much to do with the furor. Facebook is two days away from a blockbuster initial public offering.
  
  
  
  
  
• Google Digs Up Old Direct-Sales Nexus Strategy
  Two years after its initial attempt to sell Nexus smartphones directly to consumers flopped, Google is apparently trying to revive the strategy. This time, though, it's added a few new touches. It's going to work with up to five device manufacturers at a time to create a portfolio of Nexus-line devices that include smartphones and tablets.
  
  
  
  
  
• Judge Takes Oracle Attorney to Task Over Importance of 9 Lines of Code
  After months of legal wrangling between technology titans Oracle and Google, phase two of the case has headed to the jury, where 11 good people will decide whether Google actually infringed on Java-related patents, and more importantly whether this was a threat to Oracle's business. The two patents in question were actually acquired by Oracle when it bought Java maker Sun Microsystems more than a year after Google launched its first Android handset.